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Defekte HDDs


mathias
17.01.14, 15:43
Hallo,

vielen Dank für die Details. Das Ticket wurde erstellt, bitte noch auf dieses Antworten, Backup bestätigen und dem Eingriff zustimmen.

Mathias

Oload
17.01.14, 15:00
Sorry für das Englische, hatte den Text bereits vorgefasst.

Betrifft Server #100472 (ks309786), beide HDDs müssen ausgetauscht werden.

Both HDDs are damaged. This is reported by SMART for both of them (too many reallocated sectors).
The RAID1 broke and is in "Degraded" state. A resync is not possible starts but at around 50% slows down to almost
nothing while system crawls with I/O sometimes below 200 kbytes/sec.

Especially the first disk hangs (not even a short self test was possible)!
I gave up on getting the system up to speed.

BOTH HDDs need replacement ASAP.

smartctl 5.41 2011-06-09 r3365 [i686-linux-3.10.23-xxxx-std-ipv6-32-rescue] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda 7200.12
Device Model: ST31000528AS
Serial Number: 9VP3FT4B
LU WWN Device Id: 5 000c50 01a3617ea
Firmware Version: CC38
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Fri Jan 17 04:21:28 2014 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 41) The self-test routine was interrupted
by the host with a hard or soft reset.
Total time to complete Offline
data collection: ( 600) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 176) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 105 099 006 Pre-fail Always - 239948813
3 Spin_Up_Time 0x0003 094 094 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 26
5 Reallocated_Sector_Ct 0x0033 002 002 036 Pre-fail Always FAILING_NOW 4015
7 Seek_Error_Rate 0x000f 087 060 030 Pre-fail Always - 563507748
9 Power_On_Hours 0x0032 061 061 000 Old_age Always - 35011
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 13
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 099 099 000 Old_age Always - 1
188 Command_Timeout 0x0032 100 098 000 Old_age Always - 38
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 067 048 045 Old_age Always - 33 (Min/Max 25/33)
194 Temperature_Celsius 0x0022 033 052 000 Old_age Always - 33 (0 16 0 0)
195 Hardware_ECC_Recovered 0x001a 045 019 000 Old_age Always - 239948813
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 114709986576619
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 1133069018
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 1040971727

SMART Error Log Version: 1
ATA Error Count: 7 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 7 occurred at disk power-on lifetime: 16085 hours (670 days + 5 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 e0 Device Fault; Error: ABRT

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
a1 00 00 00 00 00 a0 00 22d+11:34:44.621 IDENTIFY PACKET DEVICE
ec 00 00 00 00 00 a0 00 22d+11:34:44.618 IDENTIFY DEVICE
00 00 00 00 00 00 00 04 22d+11:34:44.467 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 22d+11:34:44.164 NOP [Abort queued commands]
a1 00 00 00 00 00 a0 00 22d+11:34:39.124 IDENTIFY PACKET DEVICE

Error 6 occurred at disk power-on lifetime: 16085 hours (670 days + 5 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 e0

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ec 00 00 00 00 00 a0 00 22d+11:34:44.618 IDENTIFY DEVICE
00 00 00 00 00 00 00 04 22d+11:34:44.467 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 22d+11:34:44.164 NOP [Abort queued commands]
a1 00 00 00 00 00 a0 00 22d+11:34:39.124 IDENTIFY PACKET DEVICE
ec 00 00 00 00 00 a0 00 22d+11:34:39.121 IDENTIFY DEVICE

Error 5 occurred at disk power-on lifetime: 16085 hours (670 days + 5 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 e0 Device Fault; Error: ABRT

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
a1 00 00 00 00 00 a0 00 22d+11:34:39.124 IDENTIFY PACKET DEVICE
ec 00 00 00 00 00 a0 00 22d+11:34:39.121 IDENTIFY DEVICE
00 00 00 00 00 00 00 04 22d+11:34:38.970 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 22d+11:34:38.667 NOP [Abort queued commands]
a1 00 00 00 00 00 a0 00 22d+11:34:33.645 IDENTIFY PACKET DEVICE

Error 4 occurred at disk power-on lifetime: 16085 hours (670 days + 5 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 e0

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ec 00 00 00 00 00 a0 00 22d+11:34:39.121 IDENTIFY DEVICE
00 00 00 00 00 00 00 04 22d+11:34:38.970 NOP [Abort queued commands]
00 00 00 00 00 00 00 ff 22d+11:34:38.667 NOP [Abort queued commands]
a1 00 00 00 00 00 a0 00 22d+11:34:33.645 IDENTIFY PACKET DEVICE
ec 00 00 00 00 00 a0 00 22d+11:34:33.589 IDENTIFY DEVICE

Error 3 occurred at disk power-on lifetime: 16085 hours (670 days + 5 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 71 04 9d 00 32 e0 Device Fault; Error: ABRT

Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
a1 00 00 00 00 00 a0 00 22d+11:34:33.645 IDENTIFY PACKET DEVICE
ec 00 00 00 00 00 a0 00 22d+11:34:33.589 IDENTIFY DEVICE
25 00 00 ff ff ff ef 00 22d+11:34:05.662 READ DMA EXT
25 00 00 ff ff ff ef 00 22d+11:34:05.480 READ DMA EXT
25 00 00 ff ff ff ef 00 22d+11:34:05.239 READ DMA EXT

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Interrupted (host reset) 00% 35012 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.






smartctl 5.41 2011-06-09 r3365 [i686-linux-3.10.23-xxxx-std-ipv6-32-rescue] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family: Seagate Barracuda 7200.12
Device Model: ST31000528AS
Serial Number: 9VP3HRFV
LU WWN Device Id: 5 000c50 01a335f24
Firmware Version: CC38
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Fri Jan 17 04:21:29 2014 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: FAILED!
Drive failure expected in less than 24 hours. SAVE ALL DATA.
See vendor-specific Attribute list for failed Attributes.

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 609) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 187) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 111 099 006 Pre-fail Always - 37033075
3 Spin_Up_Time 0x0003 094 094 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 26
5 Reallocated_Sector_Ct 0x0033 003 003 036 Pre-fail Always FAILING_NOW 4014
7 Seek_Error_Rate 0x000f 089 060 030 Pre-fail Always - 896020383
9 Power_On_Hours 0x0032 061 061 000 Old_age Always - 35020
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 13
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 099 000 Old_age Always - 8590262277
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 067 047 045 Old_age Always - 33 (Min/Max 25/33)
194 Temperature_Celsius 0x0022 033 053 000 Old_age Always - 33 (0 16 0 0)
195 Hardware_ECC_Recovered 0x001a 043 018 000 Old_age Always - 37033075
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
240 Head_Flying_Hours 0x0000 100 253 000 Old_age Offline - 255327215847657
241 Total_LBAs_Written 0x0000 100 253 000 Old_age Offline - 1881261938
242 Total_LBAs_Read 0x0000 100 253 000 Old_age Offline - 2362230540

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed: unknown failure 90% 35013 0

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.