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Ist diese Festplatte auch für OVH kaputt? (und nicht nur für mich)


marion
26.09.13, 19:02
Danke. Habe auf Ticket geantwortet.

mathias
26.09.13, 14:05
Hallo,

vielen Dank, Ticket ist offen. Bitte noch auf die Mail antworten.

Mathias

marion
26.09.13, 09:10
Ich war unterwegs und konnte mich nicht früher melden.

Code:
Datacenter:   	rbx4
Rack:   	53A02
Nummer:   	356173
Ich habe den Server im Netboot auch getestet und auch vor ein Paar Tagen neuinstalliert um sicher zu sein.

Danke.

mathias
25.09.13, 08:08
Hallo,

danke für die Details. Wie ist denn die Servernummer?

Mathias

marion
24.09.13, 21:13
Mein KS Server läuft langsam seit ein paar Tagen. Im Moment läuft fast nichts auf dem Server aber load ist trotzdem auf 15.

smartcl -a /dev/sda (auch nach --test=short und --test=long) braucht ziemlich lange bis es irgendwas liefert und

Code:
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.2.0-4-amd64] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     TOSHIBA DT01ACA100
Serial Number:    73K08GJNS
LU WWN Device Id: 5 000039 ff6ea664d
Firmware Version: MS2OA750
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Tue Sep 24 18:05:23 2013 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x85)	Offline data collection activity
					was aborted by an interrupting command from host.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (  41)	The self-test routine was interrupted
					by the host with a hard or soft reset.
Total time to complete Offline 
data collection: 		( 7410) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   1) minutes.
Extended self-test routine
recommended polling time: 	 ( 124) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   082   082   016    Pre-fail  Always       -       1180175
  2 Throughput_Performance  0x0005   138   138   054    Pre-fail  Offline      -       83
  3 Spin_Up_Time            0x0007   127   127   024    Pre-fail  Always       -       182 (Average 180)
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       12
  5 Reallocated_Sector_Ct   0x0033   046   046   005    Pre-fail  Always       -       737
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   118   118   020    Pre-fail  Offline      -       33
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       1161
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       12
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       18
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       18
194 Temperature_Celsius     0x0002   171   171   000    Old_age   Always       -       35 (Min/Max 24/40)
196 Reallocated_Event_Count 0x0032   001   001   000    Old_age   Always       -       2086
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       16
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Interrupted (host reset)      90%      1160         -
# 2  Extended offline    Interrupted (host reset)      80%      1149         -
# 3  Short offline       Aborted by host               90%       964         -
# 4  Short offline       Completed without error       00%       964         -
# 5  Short offline       Completed without error       00%        16         -
# 6  Short offline       Completed without error       00%        14         -
# 7  Short offline       Completed without error       00%        14         -
# 8  Short offline       Completed without error       00%        11         -
# 9  Short offline       Completed without error       00%         6         -
#10  Short offline       Completed without error       00%         6         -
#11  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay
Diese Zeile sollte auf 0 sein ... nicht auf 1180175, oder? Es ist auf 0 auf meinen anderen Festplatten

Code:
1 Raw_Read_Error_Rate     0x000b   082   082   016    Pre-fail  Always       -       1180175
wie man sehen kann hat "smartctl --test=long" hat kein einziges Mal funktioniert:

Code:
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Interrupted (host reset)      90%      1160         -
# 2  Extended offline    Interrupted (host reset)      80%      1149         -
# 3  Short offline       Aborted by host               90%       964         -
"hdparm -tT /dev/sda" braucht ewig bis es Ergebnisse liefert unglaubliche "Geschwindigkeit" von 30Kbs .

und syslog ist voll mit:
Code:
Sep 24 19:01:38 srv16 kernel: [1333092.799330] ata1: hard resetting link
Sep 24 19:01:43 srv16 kernel: [1333098.159175] ata1: link is slow to respond, please be patient (ready=0)
Sep 24 19:01:47 srv16 kernel: [1333102.079095] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
Sep 24 19:01:47 srv16 kernel: [1333102.080651] ACPI Error: [DSSP] Namespace lookup failure, AE_NOT_FOUND (20110623/psargs-359)
Sep 24 19:01:47 srv16 kernel: [1333102.080661] ACPI Error: Method parse/execution failed [\_SB_.PCI0.SAT0.SPT0._GTF] (Node ffff88040f0a1768), AE_NOT_FOUND (20110623/psparse-536)
Sep 24 19:01:47 srv16 kernel: [1333102.082549] ACPI Error: [DSSP] Namespace lookup failure, AE_NOT_FOUND (20110623/psargs-359)
Sep 24 19:01:47 srv16 kernel: [1333102.082559] ACPI Error: Method parse/execution failed [\_SB_.PCI0.SAT0.SPT0._GTF] (Node ffff88040f0a1768), AE_NOT_FOUND (20110623/psparse-536)
Sep 24 19:01:47 srv16 kernel: [1333102.082835] ata1.00: configured for UDMA/33
Sep 24 19:01:47 srv16 kernel: [1333102.082840] ata1.00: retrying FLUSH 0xea Emask 0x4
Sep 24 19:01:47 srv16 kernel: [1333102.082917] ata1: EH complete



Alles in allem, für mich scheint es als ob diese Festplatte kaputt wäre. Was mich stört ist das:

Code:
SMART Error Log Version: 1
No Errors Logged
Ich hatte früher kaputte Festplatten aber "errors" waren sichtbarer im smartctl output.

Die Festplatte hat vor einer Woche angefangen Probleme zu machen, dann war 2-3 Tage alles OK und jetzt ist es seit 2 Tagen so wie oben beschrieben.


Und ich will natürlich nicht, dass OVH sagt, dass die Festplatte OK ist nur weil ich was verpasst habe. Für Vorschläge bin ich offen.

Danke.